Impact of internet experience on citizens’ adoption of e‐government in Sri Lanka

Electronic Government implementation and adoption of its services are in early stage in many developing countries. The fruitful outcome of this effort not only depends on the government side but also the citizen’s side as well. This study amended and used Unified Theory of Acceptance and Use of Technology (UTAUT) model to identify the factors influencing citizens’ adoption of electronic government and moderating effect of citizens’ internet experience. University students from Sri Lanka were the participants of the study. The real data disclosed that factors such as performance expectancy, effort expectancy and social influence determine the participants’ behavioural intention to use electronic government services, and these factors are influenced by the participants’ internet experienc

Evaluating the Adoption of Enterprise Applications by Small and Medium Enterprises in Sri Lanka

Adoption of information and communication technology has various factors’ influence; Enterprise Applications’ (EAs) adoption is not an exception. Small and Medium Enterprises (SMEs) that share around 80 percent of Sri Lankan economy also confront the same kind of influence from various factors. Although the adoption of EAs brings various advantages for such enterprises, many firms are reluctant to make adoption decision. Vendors of such applications would be willing to know about which factors to address to motivate these SMEs’ to adopt their applications. This study aims to delineate the factors influencing SMEs’ adoption of EAs. Many adoption models have been studied in many contexts by researchers; however, these studies address selected fragmented variables. In order to provide a holistic view of factors influencing such adoption by SMEs, this study used Technology, Organization and Environment (TOE) framework.  Population for this study is from the North and the Eastern provinces of Sri Lanka. Analysis revealed that technological, organizational and environmental factors significantly influence SMEs’ adoption of EA. Keywords: Small and Medium Enterprises, Enterprise Applications, Adoption, TOE Framework, Sri Lank

Sri Lankan Citizens’ Use Behaviour towards E-Government Services

This research study focused on the main factors influencing Sri Lankan citizens’ adoption of e-Government services. After reviewing existing literatures on technology adoption, the researchers chose the UTAUT model and picked up key determinants from it. The researchers aimed at answering research questions and testing the credibility of hypotheses brought about from the model. Entire Sri Lankan populations’ internet users were selected as the population of this study and sample size was calculated properly for collecting data. Questionnaire was developed and made available in three languages; English, Sinhala and Tamil. Reliability test was carried out to see the internal consistency of the data. The collected data were analysed using SPSS 20 and Minitab 16, and Excel 2010 was also used at times. Correlation and regressions were calculated to see the underlying relationships among the constructs and their impacts. Analysis found that Performance Expectancy, Effort Expectancy, Social Influence had influence on Sri Lankan citizens’ Intention to Use e-Government services and this intention influenced Use Behaviour of the citizens. Keywords: E-Government, Adoption, UTAUT, Use Behaviour, Citizens, Sri Lank

Small and medium entrepreneurs’ perspective on E-commerce in eastern province of Sri Lanka

Even though there is a rapid development of social commerce, developing countries are still confronted by infrastructural and cultural issues related to the acceptance of e-commerce. Since Sri Lanka is a developing country, the acceptance of e-commerce by the small and medium sized enterprises (SMEs) is still in challenge by such barriers; it is now applying models for the acceptance of new technologies by SMEs. The paper aims to discuss these types of issues. This research study is endeavoring to develop a model, with the ideas of existing models on e-commerce, which will be applied with Sri Lankan conditions. The data collected by a survey is composed with prior models in e-commerce area to investigate this study, and it has been empirically tested to recommend an innovative model. The findings of this research reveal that poor awareness of the advantages of the e-commerce and organizational issues lined with its applications are the reasons for most of the e-commerce obstacles in Sri Lanka. The findings and suggestions of this study, can be applicable to other developing countries as well. This paper is giving a better representation of Sri Lankan market. Lastly the paper deliberates probable upcoming guidelines of this research, as well as its boundaries. This research supports to the hypothetical basis of information systems and e-commerce acceptance studies through recommending and testing a pre-acceptance model for e-commerce. The acceptance of e-commerce in SMEs in Sri Lanka has not been considerably inspected. It is obvious that the SMEs in Sri Lanka play a significant role in its economies. The findings of this study demonstrate a substantial affiliation between organizational readiness and the acceptance of e-commerce and validate the positive relationship between readiness of e-commerce and its acceptance